About Us
Our Mission
We are a Team of CART Captioners dedicated to meeting the growing demand for equal access to communication by providing accurate, verbatim, English translation in speech-to-text form for D/deaf, Hard-of-Hearing, and late deafened individuals in every situation that the ADA mandates accessibility and accommodations for them.
Our Purpose
For individuals with hearing loss, we level the playing field of learning in Academia, bring clarity to hospital doctor appointments and legal proceedings, ignite engagement in virtual conferences and government meetings, and offer a key to the enjoyment of performances and public events.
Our Testimonials
What our Clients are saying
CART Captioner Owned Captioning Compnay
"We are a CART Captioner owned captioning company who function as a team to cover all accommodation requests and accessibility needs of D/deaf , HH, and late deafened individuals enrolled in post-secondary education in the State of Alabama, mainly and with priority, over remote CART Captioning that we provide both nationally and internationally.
We strive to provide the best access to communication by being in the room where the action and discussion and communication is taking place with in-person events such as legal proceedings, lecture halls, laboratories, discussion classes, hospital doctors appointments, local government meetings with public access, high school classrooms, commencements, board meetings and many other situations.
We provide access over MANY virtual platforms for distance education learning, job training, professional conferences, webinars, and literally any event that can take place on a virtual platform such as Zoom, Teams, WebEx, Canvas, Blackboard Collaborate, anything"
Achievement of the highest level of excellence to our clientele and preservation of our profession as the most effective and efficient solution for anyone with or without hearing loss by:
Using continuing education, our expertise, and pooled/shared knowledge, to provide outstanding service and high quality of work
Continuously seeking out innovation and improving methods of service and service delivery
Pursuing a greater understanding of the needs and preferences of our clientele
Recruiting and retaining the most qualified cart providers to accommodate in any setting or classroom
Providing the most reliable service and translation rate, no matter the difficulty of the vocabulary or speaking accent
Ensuring the professional development of comm pro team members
Exhibiting the highest standard of professional and ethical conduct according to industry standards
Maintaining Our Cutting Edge in Software Technologies We Use for The Best and Most Accurate Translation
Our History
My name is Jamie Burnett Parsons. I began my career as a CART provider right out of court reporting school. I quickly learned that providing good accommodations did not only entail having a fantastic dictionary and being punctual. I learned a lot from CART recipients by asking about their preferences, what worked best for them and why.

I began the company a few years later as a way to have compadres and coworkers in the field. Our profession is very specific in the training we have and the population we serve. Most providers are alone in their quest for knowledge of the laws, and the resources they need access to to perform the service with accuracy. My vision was to assemble a team of providers to be a support for one another. Together we are a big support to our state academic institutions being qualified, dedicated, ethical, excellent, accurate writers providing accommodations. We strive to overcome any obstacle in provide equal access to communication in the learning environment, daily.
This vision has been fulfilled in the fantastic team we have. We support one another seamlessly in countless ways. Our recipients know they can count on CommPro, as do the institutions we contract with.
This company has been a very rewarding experiment that has gone right. We are passionate about our work and our reputation.
